FAQ - The BLK Nails Creative

Got a question? We’re here to help.

  • WHAT SIZE DO I ORDER? HOW DO I FIND MY SIZE?

    Don't know what size your nails are?... feel free to  order a nail sizing kit; for natural or sculpted nail beds. Just an FYI natural nail beds are more flat while sculpted nail beds are more curved.

  • WHAT IF I NEED BOTH SCULPTED AND NATURAL NAIL SIZING KITS?

     No problem, sizing kits are $5 per kit and if you need both kits it will be $10 for two plus shipping.


  • CAN I ORDER NAILS IN A DIFFERENT COLOR OR SIZE? DO YOU DO CUSTOM DESIGNS?

    Yes! We here at The BLK Nails Creative do both standard (plain colors) and custom designs in any size provided in sculpted and natural nail shapes.

  • HOW LONG WILL MY NAILS LAST?

    How long your nails last depends on how well you prep your natural nails before application, your choice of adhesive, and your daily use. 


    The key to longer wear time is prepping your nails with the supplies included, and avoiding long term exposure to water and manual labor.


     It is not unusual to pop gems, but take care when wearing your delicate art. 
  GEL TAB ADHESIVES can hold anywhere from 1-3 days and are perfect for temporary wear and special occasions. 
With GLUE, your nails can last anywhere up to 2 weeks or longer! 


    Never continue to wear nails that are lifting as it can become a source for bacteria to breed. Remove lifting nails, then clean and dry before reapplying nails. 

  • ARE THE NAILS REUSABLE?

    Yes, of course they are! We here at The BLK Nails Creative use best products to strengthen your nails which makes them feel as strong as acrylic nails without the acrylic.


    When using Gel tab adhesives, your nails can be used time and time again. Just make sure to clean off the previous adhesive tabs from the backside of the nails.


    When using Glue, use the nail tool included in your package to gently remove your press on nails. Once the nails have been removed , gently file away any excess glue from the underside of the press on's. 


    After that you will be ready to reuse your press ons for your next occasion.

  • HOW DO I APPLY MY PRESS ON NAILS?

    1. Clean and dry hands and nails

    2. Push back cuticles

    3. Clip or file and shape natural nails

    4. Use alcohol wipes to dehydrate the nail beds

    5. Before applying any nail adhesives make sure to size each nail to ensure nails fit from side wall to side wall

    6. After sizing out your nails glue/stick each nail, one by one. Press and hold for 15-30 seconds to ensure proper adhesion.


    Tips:

    *Avoid water for an hour directly after putting on nails

    *You can always use your favorite glue that works for your body chemistry

  • HOW TO REMOVE YOUR PRESS ON NAILS

    To remove press on nails add warm water to a bowl (not hot!) and add dishwashing liquid soap. 


    Let your hands soak in the bowl for 15-20 minutes to encourage break down of the glue so that your press on nails will pop off without painful and uncessary prying. 


    To get rid of any glue residue left behind wrap nails with acetone-soaked cotton ball and hold in place with aluminum foil until glue is soft enough to push away.

  • WHAT TYPE OF PAYMENT METHODS TO YOU ACCEPT?

    We accept Paypal, Master, Visa, Discover, Amex and more at checkout.


     If you would prefer to pay via  

    Zelle this option is available upon request when choosing the pay cash option.


     Please note that if you choose to pay via Zelle, nail processing will not take place unless payment is made in full. 

  • HOW LONG WILL IT TAKE RECEIVE MY NAIL ORDER?

    Nail orders can take up to 2-4 weeks depending upon simplisity or intricacy of order.


    Nails are also done in the order they are received. Unfortunately we do not do rush orders, so if you need your order for a specific time frame advanced notice is needed and will be subject to approval of time frame.

  • RESTOCKING FEE

    If your custom design calls for a color or nail accessory item we do not have and we have to order it there will be a fee  attached to your order. This fee is non-refundable. The fee can range from $10 -$50 depending upon item needed to be ordered. Please note this can hold up the processing of your nail order.

  • WHEN DO I NEED TO PUT DOWN A DEPOSIT?

    Deposits are put down for sets of 20 and are non refundable. Deposits can be $20-$40, this is to ensure that you do not change your mind after we have started  to process your second set.

  • RETURN OR REFUND POLICY

    We do not accept returns. However if you are not satisfied with the product you may ask for a refund, or replacement set (subject to approval).  

  • SHIPPING METHODS

    Currently we ship via USPS, Fedex, and UPS.

  • I CHOSE AN OVERNIGHT DELIVERY BUT HAVE YET TO RECEIVE MY ORDER

    Unfortunatly choosing a faster delivery service does not include the processing of your order. Orders can take two- four weeks to process, after your order is complete it will be sent out via the shipping service you asked for. 

  • WHERE DO I SUBMIT MY NAIL SIZES AFTER RECEIVING MY NAIL SIZING KIT?

    Head over to our nails sizing page and imput your name, email and sizing details below. https://www.theblknailscreative.com/nail-sizing 

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